FAQs & Returns
Shopping
As long as the item has not shipped, you can.
Or you can return the item upon arrival, and you can purchase a different item.
All items that are shipped are provided with a Tracking Number and an Receipt or Paid Invoice.
Alaska Shipping Applies
Canada International Shipping Applies
South America International Shipping Applies
Europe International Shipping Applies
Costs Understood: Actual Cost To Ship No Upcharge on Shipping
UPS, USPS, FEDEX, DHL Express. We ship worldwide, lower 48, alaska, and elsewhere.
We ship with UPS Ground.
Standard Delivery Dates are listed on their websites based on your Zone coming from 97030 (Oregon)
All Items are with UPS Ground or USPS Shipping. Unless you specify some other shipping method.
Returns
If item is unopened, we can do a refund minus the cost of shipping. If it is an expensive item we must charge the credit card fee (usually 3%) if it is a return without ordering anything else. Up to 30 days.
If Item was installed we may take as much as a 25% restocking fee due to the fact it is technically used.
Before returning an item, contact us. If it is our error, we will send a shipping label. If it is not our error, you will pay for return shipping.
You will be mailed a Check for all refunds as soon as possible after the item is received. Or a return to your card will occur.
Item must be returned in a “sellable” condition, or we will take a % off for a restocking fee to sell the item as a “like new” item.
You will be E-Mailed a Return Label to send it back. Contact us today to expedite the process. Please take a photo.
Payment
We accept, VISA, Mastercard, Check, Money Order, Cashiers Check, Paypal, Discover, American Express, Wire Transfer.
Please let us know your preferred payment method so we can accommodate you.
Misc.
It allows you to save Products you want for a future purchase.
If you are making a larger purchase, we are willing to split the credit card fee with you by providing you a discount for using a wire.
Online distributor of all the best boating parts and accessories
Here at Rudder Marine, we are dedicated to searching for an providing you with premium quality products for your maritime activities.
We know that at the end of the day, it’s all about getting onto the water as quickly and as safely as possible. That’s why we are committed to helping you find the parts and pieces you need the most, to get you out on the water safe and smiling.
From radios and navigation tools, to safety and electronic equipment, we can guarantee you’ll be satisfied with what you find with our reliable, intuitive, and easy to use service.
